Support

Do you have questions, feedback, or suggestions? We'd love to hear from you. Use the question mark icon at the top of your screen to complete our Support form.

Contact Messari Support by submitting a support ticket. This will open a Case with the Support Team.

• When you submit your request, please make your description as detailed as possible. This will help us best serve you and will expedite your request.
• After submitting, you will receive an automated email confirming that your Case has been created. You can reply to this email with additional information and screenshots.

We look forward to speaking with you!

Project Listings & Updates

To update the information on your project's page or to request that a project be added to the site, submit a request using our Project Update form.

• Provide as much information as possible.
• Use the Supplemental Information section at the bottom to provide additional information or context that couldn't be captured elsewhere on the form.
• Review window: 4 - 8 weeks.
• NOTE: In many cases, we are dependent on our upstream market data providers and it may not be possible for us to implement all of the changes requested.

Fundraising Listings & Updates

You can submit Fundraising information updates or listing requests using our Project Update form. A team member will contact you if additional information is required.

All Other Inquiries

For all other inquiries, including feedback, product support, HR/Careers, partnerships/collaborations/sponsorships, account assistance, or something else, please create a case with our Support Team.

Please see our Terms of Service and Privacy Policy for additional information. You can adjust your Privacy Settings by going to Privacy Settings in the platform's footer.